Luminous

Learn how to perform QA Scanning and ship out products accurately

SOP: Warehouse Verification / Shipping Walkthrough

Learn the overall flow of operations for an ecommerce brand utilizing Luminous

SOP: Purchasing to Fulfilling Flow

Learn about SKU naming strategies and why SKUs are important

SOP: SKU Naming Strategies

Learn the best way to proceed with the fulfillment process and packing your units prior to shipping.

SOP: Packing Video Walkthrough

Learn what needs to be done to have an efficient warehouse management flow and accurate perpetual inventory

SOP: Preparing a Warehouse for Perpetual Inventory

Learn how to utilize Luminous when picking products in the warehouse, preparing to ship them out.

SOP: Picking Video Walkthrough

Actions your warehouse manager/workers should be taking to make sure you have inventory counts correct.

SOP: Why Regular Inventory Counts Still Matter

Learn how to put orders on hold when an event like a pre-order takes place.

SOP: What Do I Do If an Order is on Pre-Order?

Need to update shipping or pricing after fulfillment has started?

SOP: How to Edit Shipping Costs or Pricing on an Active Invoice

What to do when changing products in an order while fulfillment is happening.

SOP: How to Handle Order Changes During Fulfillment

Make receiving even easier by receiving through the line item view

SOP: Bulk Receiving via Line Item View

Take these steps each time you bring on a new client that you are doing fulfillment for.

SOP: Adding a New 3PL Client

Transfer order (TO) process used when inventory is sent to a co-packer, assembled, and then transferred to warehouses for distribution.

SOP: Transfer Order Workflow: From Co-Packer to Fulfillment Warehouse

To track and receive items using the Receiving Report and Shipment features in Luminous.

SOP: Receiving Inventory Into Your Warehouse

SOP: How to Process Inbound Shipments from 3PLs After Assembly

Shopify orders to Luminous, split into Fulfillment Orders, sync to ShipStation, move through pick, pack, QC, & ship with tracking updates.

SOP: Fulfillment Workflow (Shopify → Luminous → ShipStation)

SOP: Integrating Shopify and Luminous with Zapier to Create a New Product in Luminous when a New Product is Created in Shopify

Transfer Order Update

SOP: Smart Fulfillment Settings: How to Configure, Test, and Use Them in Luminous

Heidi Hatch

Standard Operating Procedures for Brands Using Luminous

SOP's for Ecommerce Ops

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Build your first workflow and watch it run end to end.

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