Here’s a quick breakdown of our standard sync intervals:
🔁 Sync Frequency
Stock to Sales Channels – Every 4 hours
We push updated stock quantities to all connected sales channels (like Shopify, Amazon, etc.) to keep your listings accurate.Warehouse Stock Sync – 4 times per day
We pull inventory data from your warehouses throughout the day to ensure your system reflects the latest counts.Orders from Sales Channels – Every 15 minutes
We fetch new orders frequently so your fulfillment team stays on top of everything in near real-time.
⚙️ Manually Triggering a Sync
Need to make something sync immediately? Here’s how you can do it:
Navigate to Manage > Channel Product Mapping
Click on Actions
Choose one of the following:
Push All Product Stocks – to push current stock levels to your sales channels
Pull Products – to pull product data in from the channel
You can also push stock for individual SKUs by clicking the ✈️ paper airplane icon next to that SKU, as shown in the screenshot below.
