The "Always Fulfill Separately" feature allows specific products or kits to be automatically assigned their own independent Fulfillment Order (FO), regardless of other items included in the same customer order. This feature is ideal for scenarios where products require unique handling, special packaging, or dedicated shipment tracking.
How It Works
When a product or kit is flagged with "Always Fulfill Separately":
The product automatically generates an independent FO whenever ordered.
No other items from the same order are included in that FO, even if they share the same warehouse.
Kits flagged with this setting remain intact as a single FO and are not broken down into separate FOs for individual kit components.
Why Use "Always Fulfill Separately"?
The "Always Fulfill Separately" feature is particularly useful in scenarios involving:
Special Handling Requirements
Fragile or high-value items needing careful handling and separate packaging.
Unique Packaging Requirements
Products that require specialized packaging, such as kits or bundled items, ensuring correct handling and shipment.
Simplified Tracking and Fulfillment
Individual tracking for each product, simplifying logistics management and reducing shipping errors.
Integration with External Systems
Seamless integration with third-party fulfillment services or shipping platforms (e.g., Shipstation) that expect separate fulfillment orders for individual items.
Example Scenario
Scenario: Specialized Kits
An online plant retailer sells "2-plant kit bundles" which require each kit to be shipped in its own box:
A customer orders 10 kits (20 plants total).
Each kit has "Always Fulfill Separately" enabled.
Outcome:
Luminous automatically generates 10 independent Fulfillment Orders, each containing exactly one kit (2 plants).
Each FO is individually tracked and shipped separately, simplifying warehouse picking, packaging, and tracking processes.
Practical Benefits
Accuracy: Reduces errors in shipping complex or specialized products.
Efficiency: Simplifies the picking and packing process in warehouses.
Visibility: Enhances clarity in shipment tracking and order status reporting.
Best Practices
Clearly identify and flag products or kits requiring special handling.
Regularly review flagged products to ensure accurate and efficient fulfillment.
Coordinate closely with fulfillment teams to maximize the effectiveness of this feature.
The "Always Fulfill Separately" feature helps businesses manage special fulfillment scenarios efficiently and reliably, enhancing customer satisfaction through precise and timely deliveries.